State Farm® Insurance Agent Brian West
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shanna Sirman
August 23, 2026
"Working with Erica was so easy. She helped me save money and made the entire process effortless. She was very knowledgeable and friendly!! She took the time to explain everything, answered all of my questions, and made sure I understood my options. I would definitely recommend Erica to anyone looking to save money!
I also worked with Bill on a separate instance and he was great as well!! Everyone has been very friendly and happy to help."
Parker
August 18, 2026
"Fraser MacKinlay Sales Manager assistant me with switching from geico to State Farm. And also provided me with a Life Insurance Policy, which was a very beneficial financially for my family. And I appreciate his professionalism and his prompt service."
P Everette
August 12, 2026
"Fast service done right."
Sheila Burk
August 8, 2026
"Brandon Hare was very professional and helpful. He answered all my questions and concerns. I am very pleased I chose to switch to State Farm."
Christian Capistrano
August 6, 2026
"Decided to switch from USAA after a sub par experience. Maverick got me an excellent deal for my two cars and rv! Very professional with the follow thru and customer service; I definitely recommend"
Dean Johnson
July 31, 2026
"I have always been able to depend upon Brian and his staff! Thank you for your integrity!"
Patricia
July 31, 2026
"Brenda Gonzalez has been a big help if my getting a copy of an upcoming homeowners policy. Everyone at Brian West has always been very, very helpful."
Sherri Nies Smith
July 17, 2026
"Great customer service. This was for insurance on a home in Merritt Island, Florida
I only WISH they could write in South Florida when I’m used them Exclusively. The insurance office are awful in South Florida"
Stuart Birckhead
July 14, 2026
"Very quick to get done very nice people fabulous company to work with 5 stars"
Jeannette Delmore
July 13, 2026
"My experience with the agents at Brian West State Farm insurance has always been outstanding. Across the board, they each exhibited such professionalism, patience and such skilled prompt service.Not only were they skilled, but they always offered such genuine friendliness. I more than highly recommend their services."
Brandon Mays
July 13, 2026
"Absolutely amazing service! I worked with Zak Sedaros and what a stud! He set me up with a great health insurance plan. He was quick, accurate, and as polite as you can be. I wouldn’t buy insurance from anyone else!"
Sam Espino
July 9, 2026
"Thank you very much Brenda Gonzalez for helping me with my policy and added a new car to the policy 100% satisfied"
Krista Daugherty
July 8, 2026
"DO NOT GO WITH THIS COMPANY!!
They add on additional things to your policy without being authorized to do so. They change your rates without approval or even a notice for absolutely no reason and when you call them to ask why they just blame other people and still don’t fix the issue. Absolute SCAM ARTISTS!!!!!!"
Tracy Whitacre
July 7, 2026
"I recently spoke with Kailee and Kirra regarding an accident I was involved in both were extremely knowledgeable, courteous and overall very pleasant to speak with. Thank you State Farm."
John Gerry
June 16, 2026
"Called State Farm i talked to Kati Noland , she was Right On. She took care of me real quick she knew what I wanted and got it taken care of. GREAT SERVICE I give her a 10 out of 10"
TJ Shaw
June 15, 2026
"My recent exchange with Maverick were very professional. It did not take long with what I needed to do. He handled my request very quickly."
Daniel Aktas
June 10, 2026
"Love these people, polite and they respond quick."
Tara Heal
June 3, 2026
"Efficient and excellent customer service!"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Melbourne to know that you had such a wonderful experience with us here on State Farm Agent Brian West’s Team."
Joseph Hill
May 29, 2026
"Excellent service, professional and quick in replacing my vehicle on my policy."
Seyeon
May 29, 2026
"Excellent customer service !! Kirra was incredibly kind and helpful throughout the whole process. She spoke very clearly and explained everything accurately, which made everything very easy to understand. She took the time to answer all of my questions and made me feel very comfortable and confident with my auto insurance setup. Thank you, Kirra! 👍🙂"
Geneene Stewart
May 18, 2026
"Brian West Agent @ State Farm Insurance has great Account Representatives in the office on Dairy Rd.
I purchased an auto policy from account representative Kirra Overton, She was personable,
patient & knowledgeable and really liked working at the agency.
Brittany Whitmore also took care of my needs when Kirra was unavailable to answer my question on a separate call. She also had same attributes.
Congratulations on great employee's Brian!"
Reese Hendley
May 18, 2026
"Mr. Zack is a very nice person and he is good at what He does. He helped me make the right choices and I appreciate His great Leadership Style and Work Ethic too! … Sincerely from … (Reese H.)"
Heather Roll
May 15, 2026
"Kirra Overton was professional and diligent.She helped me save over $60 a month. I will definitely recommend her to all my friends"
Tom McCahill
May 13, 2026
"Fast, Effective and Efficient!"
Rena Smith
April 21, 2026
"Fraser was absolutely amazing. I could not have asked for a better experience. Extremely happy with the car insurance quote. I was happy to cancel with Progressive and switch to State Farm. I highly recommend Fraser. He saved me hundreds of dollars."